APPOINTMENT NO-SHOW & LATE CANCELLATION/RESCHEDULE
24 hours notice is respectfully requested otherwise a no-show or late cancellation fee (50% of the service that was booked) may be applied and must be paid before rescheduling another grooming appointment.
FLEAS & OTHER PARASITES
If there is any chance your cat may have parasites, please treat your pets before scheduling an appointment. Whisker Tales does not offer flea shampoo appointments. ** If fleas are found during the groom, a flea bath will be given and a fee will be added for sanitizing equipment and salon. No exceptions.
All cats must be brought in a carrier. We must be able to secure your cat if the groom is completed before you pick him/her up. The carrier should be CLEAN enough to put your freshly groomed cat into ~ if it is not, a cleaning fee may be applied.
Payment is due upon completion of groom. During the current pandemic, payment can be made on-line with credit card or by e-transfer. You will receive an invoice via email. Cash is still accepted; however, contactless payment is encouraged during this time.