APPOINTMENT NO-SHOW & LATE CANCELLATION/RESCHEDULE
24 hours notice is respectfully requested otherwise a no-show or late cancellation fee (50% of the service that was booked) may be applied and must be paid before rescheduling another grooming appointment.
All cats must be brought in a carrier. We must be able to secure your cat if the groom is completed before you pick him/her up. The carrier should be CLEAN enough to put your freshly groomed cat into ~ if it is not, a cleaning fee will be applied.
FLEAS & OTHER PARASITES
If there is any chance your cat may have parasites, please treat your pets before scheduling an appointment. Whisker Tales does not offer flea shampoo appointments. * If fleas are found during the groom, a flea bath will be given and a surcharge added for shampoo and salon cleanup. If you do not agree, we cannot continue with the groom as this will pose a risk of fleas to other clients’ cats. A fee may also be applied to sanitize equipment and/or salon.