APPOINTMENT NO-SHOW & LATE CANCELLATION/RESCHEDULE
24 hours notice is respectfully requested otherwise a no-show or late cancellation fee (50% of the service that was booked) may be applied and must be paid before rescheduling another grooming appointment.
FLEAS & OTHER PARASITES
If there is any chance your cat may have parasites, please ensure your cats are treated (with a veterinarian-recommended product) before their appointment.
** If fleas are found during grooming, the groom will stop and you will need to pay for the services already done, and reschedule after the cat has been treated with a veterinarian-recommended flea product** No exceptions.
Whisker Tales strives to operate a flea-free grooming studio to minimize the risk of fleas to other clients’ cats**
All cats must be brought in a carrier. We must be able to secure your cat if the groom is completed before you pick him/her up. The carrier should be CLEAN enough to put your freshly groomed cat into ~ if it is not, a cleaning fee may be applied.